ACCESSIBILITY POLICY Traditions at the Glen Hotel & Spa ADA Amenities
To request assistance or if you have any questions, please call the General Manager at (607) 797-2381.
General
Traditions at the Glen Hotel & Spa strives to ensure that its services & features are accessible to people with disabilities, and has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Disclaimer
Traditions at the Glen Hotel & Spa continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
Despite our efforts to make all pages and content on our website fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Here For You
If you are experiencing difficulty with any content on our website or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
Contact Us
If you wish to report an accessibility issue, have any questions or need assistance, please contact Traditions at the Glen Hotel & Spa
Telephone Number: (607) 797-2381
Email: vincent.sano@traditionsresort.com
Accessible Features
- Hotel complies with ADA Guidelines
- Accessible Rooms by request
- 24/7/365 staffing to assist guests and answer any questions
- Accessible business center
- Accessible exercise facility
- Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
- Accessible parking spaces in the self-parking facility
- Accessible public entrance
- Accessible route to all areas of the facility
- Audible alerts in elevators
- Closed captioning on televisions or closed captioning decoders
- Lowered peep hole in door
- Phone – w/ Fire Strobe (available upon request)
- Roll in /Shower/Grab Bar and seat in Shower/Tub and in Accessible Rooms
- Service support animals welcome
- Van-accessible parking in the self-parking facility
- Visual fire alarm for hearing impaired
- ADA compliant public restrooms
- Bed height in our accessible rooms is 23” above the floor
- Accessible hotel restaurant
- Braille signage throughout hotel
- Closed captioning on televisions or closed captioning decoders
- Digital alarm clock available with sound and a vibrating pad
- Level or ramp entrance into the building
- Public Areas/Facilities accessible for physically challenged
- Rooms accessible to wheelchairs (no steps)
- Strobe alarms
- Visual alarms for hearing impaired in public areas